What should you do when a customer says “I like you / your product, but can you make it a bit cheaper?” They might even add “I’ve got another quote that’s a bit cheaper”. What should you say? It’s tempting to come down a bit in order to secure the sale, […]
The anatomy of a negotiation – what are the combinations?
There are nine parallel universes, but since we know which one WE are in not bothered, only buying it if it’s a bargain would like a deal desperate to have it, will pay anything then there are only three possible options in each of our three universes….. A- they are desperate to sell B – […]
Keynotes
Chris can present a keynote talk on a variety of subjects. His keynote will be practical amusing unique memorable Here is the list of subjects that Chris has a proven track record of delivering: How to handle difficult people The meaning of life – and how to have a great one The top ten […]
What percentage of your orders do you WANT to lose on price?
When you quote a potential customer for your product or service, either verbally or in writing, you’ll lose some business on price. You may not always know whether price was the issue. But suppose you could find that out, what proportion do you WANT to lose? Your first thought is probably “Zero of […]
Negotiating
Hi, I writing this brief message to let you know that your Lynda course “Negotiation Skills” is second to none. No one has the talent or acumen u have in simplifying techniques that may seem complex at first sight. So, this is a thank you note for your amazing work Harry
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