If you’re confronted by someone aggressive at work, the first thing is to remain calm – our natural instinct is either to give in or to be aggressive back, and both of these are usually bad options. Certainly being aggressive back is highly risky and you’ll probably regret whatever happens next. Some people say that […]
Changing other people
There’s a great saying which goes “The reasonable person adapts to the world. The unreasonable person tries to adapt the world to them. But all progress depends on the UNreasonable person!” I love that idea. The unreasonable person tries to adapt the world to them. But all progress depends on the UNreasonable person!” I love that idea. […]
When does coaching work?
I have found there to be five outcomes from coaching – and only number 5 is successful. Might be worth thinking about this before even starting….! 1 – They actually are fine. Maybe their boss has sent them for some reason, or they worry about themselves, but there’s little or nothing to work on. 2 […]
The first thing to ask when dealing with difficult people
“Is it me??” The first thing to ask yourself, when faced with any difficult person, is “Is it me?”. It might be a bit of both you AND them – it might be mostly THEM and it’s just that you aren’t very good at handling them, or it might be mostly YOU – and you […]
Tenders and Bids – ragged edges!
I’ve written elsewhere about what a bad system I think tendering is. You pay more, because suppliers have to add their bid-writing costs to their bids, and not just once but to cover all the ones they don’t win. And you can’t really judge a supplier by their tender, it’s just a glossy document. And often the procurement […]
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