Chris Croft Training

Management Training Designed to Make a Difference

This is why you will HAVE to delegate

I don’t like delegating – I fear they won’t do it as well as me, or that the explaining and the monitoring will take longer than just doing it. But of course I know I’m wrong, and on the rare occasions when I do delegate it feels great – they do a BETTER job than […]

The J of Judgment

If you’ve got a poor performer, what should you do? I’ve often heard things like “Some people only respond to being kicked” or “being nice doesn’t work on everyone”. Ask any dog trainer and they’ll tell you that it’s all about reward.  If your dog doesn’t come back when you call her, and then when she […]

Why are so many bosses bad?

I’ve had about ten bosses over the years and I can only think of one good one.  Granted, I might be quite hard to manage, but although I’m opinionated and disobedient I’m also happy to work hard and keen to make a difference. No, it was definitely THEIR fault….   And whenever someone in a lift asks me […]

Leadership Training – popular online course

I received this today: This is a typical unsolicited message from linked in – nice to receive! And Thanks Victor! My leadership course is available for between ten and twenty dollars on Udemy, and free if you have linkedin premium or subscribe to Lynda.com or linkedin learning

emails I like to receive

Morning Chris I suspect you won’t remember us…but you spoke at a PW event many years ago when they were part of XXXX. You did a great session on customer service. A number of the Managing Partners I work with still make reference to your material – you made a huge impact. I now run […]