Katie ~ managing change ~ https://www.linkedin.com/posts/chriscrofttraining_managing-change-activity-6754803495339085824-S2Hz Billy ~ Industry 4.0 ~https://www.linkedin.com/posts/williambilllyschofield_industry-40-activity-6742862199657693184-7PKM Bonnie ~ project management ~ part 1: https://www.linkedin.com/posts/chriscrofttraining_pm-test-with-bonnie-activity-6765653268296151040-v5Xp Part 2: https://www.linkedin.com/posts/chriscrofttraining_project-management-part-2-all-welcome-activity-6770749669757734913-Rpgs David ~ The future of customer service ~ https://www.linkedin.com/posts/chriscrofttraining_david-bartlett-and-chris-croft-customer-activity-6777280660966014976-k-n- Sara ~ delighting your customers ~ https://www.linkedin.com/posts/chriscrofttraining_when-we-reopen-or-if-you-already-have-activity-6783350726417510401-mPVl. Mandy ~ How to get started as a trainer ~ https://www.linkedin.com/posts/chriscrofttraining_become-a-management-trainer-activity-6769646687808954368-GUFM Miles ~ The most difficult sales questions ~ Part 1https://www.linkedin.com/posts/milescroft_your-most-difficult-sales-questions-answered-activity-6727609844104228866-5tXxPart 2: https://www.linkedin.com/posts/milescroft_your-most-difficult-sales-questions-answered-activity-6732698640059506688-W96aPart […]
Does improved customer service make you more profit?
Surely it does? But how much, and in what ways? To provide better service may cost you a bit more (more staff, better quality equipment, better systems) although all of these things may save you money as well – fewer mistakes, less wasted time, fewer complaints. I think better service pays off in three main […]
Which vegetable is yours?
Use this chart to find the Management Vegetables for the subject you want to learn about: Leadership The Plum of Performance The Coaching Cherries The Carrots of Motivation The Banana of Boredom The Iceberg of Ignorance The Leeks of Leverage Marrow’s Heirarchy of Swedes The Situational Seagull The Freedom Frog The Leadership Tadpole Management The […]
emails I like to receive
Morning Chris I suspect you won’t remember us…but you spoke at a PW event many years ago when they were part of XXXX. You did a great session on customer service. A number of the Managing Partners I work with still make reference to your material – you made a huge impact. I now run […]
Keynotes
Chris can present a keynote talk on a variety of subjects. His keynote will be practical amusing unique memorable Example here: https://youtu.be/kXIW6dU4I0c Second example: https://youtu.be/o3-MEgEYGUY Here is the list of subjects that Chris has a proven track record of delivering: Mgmt Time Projects Nego Happiness Success How to get the best from difficult […]
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