Hello Mr. Croft,
My name is Jessica, and I am a new Operations Manager (really, project manager in function) of Staff and Cultural Development at Full Sail University near Orlando, FL.
I do not have a background in project or operations management, so I have been scouring tutorials on both subjects. I just completed your Lynda.com training, Project Management Simplified, and it was just the resource I have been looking for.
You do an amazing job breaking project management down to its simplest form.