What are the four Control Dramas?
An interesting way of looking at bad behaviour that I want to share with you is a fascinating little theory that I discovered in a book called The Celestine Prophecy by […]
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The Real Deal
This just came in from someone who I have never met, not connected on Linkedin (in fact 3rd level so quite distant) – very nice to receive though. It’s about
FIDO and LFIFIDO
I read somewhere about “FIDO” – if you have a problem, rather than brooding on it and wishing you could change the past, Forget It and Drive On. And I like this,
Three levels of difficult person
I’d like to suggest that there are levels of difficultness, and they might need different approaches from you: Level 1 is the person who is just different to you. They aren’t
The first thing to ask when dealing with difficult people
“Is it me??” The first thing to ask yourself, when faced with any difficult person, is “Is it me?”. It might be a bit of both you AND them –
The first thing to ask when dealing with difficult people Read More »
“Blown away”
This unexpected feedback I received was for an online course I have made – imagine if you actually had me with you live, for a whole day. That would definitely
Some Mantras for you
During my assertiveness training day I have various catch-phrases, or mantras, and I hope that people will pick up on at least one of them and keep it in mind
A strategy for dealing with a difficult person
My difficult people course is run as an open day regularly in Poole, Dorset
"I can't keep up with my email"
Do you have 100 emails coming in every day, and you can only deal with 60 of them? Is email the bane of your life? Are you slowly going under?
People don’t always keep their promises
I was talking about the importance of keeping your promises – if you say you’ll do something then you MUST do it – and one of the guys in the
“Do I have bad habits?”
People who have bad habits in what they think, say or do, which are holding them back from being successful in life, probably aren’t aware of them. So, could that
how to deal with difficult people and change negative self-talk.
Hi Chris I just want to simply let you know how impactful your training is! I started leading professional development at Forsyth Tech Community College (North Carolina, USA) in
how to deal with difficult people and change negative self-talk. Read More »
