The ultimate management training course cliche – “Has anyone heard of SMART goals?” – oh no, not again…… My first objection is that I’m bored with it. They trot it out every time as if it’s some clever new thing. But I do understand that there are those who haven’t seen it, and maybe it’s […]
The Parsnip of Profit
How can you make more profit? The Parsnip says you have only seven options: Price up – experiment with different amounts and see what happens, try it on different segments for less risk and more information, make small changes but keep going. Add value – don’t be a commodity or it’s only about price, make yourself […]
The J of Judgment
If you’ve got a poor performer, what should you do? I’ve often heard things like “Some people only respond to being kicked” or “being nice doesn’t work on everyone”. Ask any dog trainer and they’ll tell you that it’s all about reward. If your dog doesn’t come back when you call her, and then when she […]
Why are so many bosses bad?
I’ve had about ten bosses over the years and I can only think of one good one. Granted, I might be quite hard to manage, but although I’m opinionated and disobedient I’m also happy to work hard and keen to make a difference. No, it was definitely THEIR fault…. And whenever someone in a lift asks me […]
When to negotiate
If I am quoting you a price and you can afford it, should you negotiate? Yes, for two reasons. First, you might get a better price, and if you don’t ask you don’t get. If you don’t at least ask, you’ll always pay the highest price. And second, if I say “No, I won’t reduce my price”, […]
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