The ultimate project management handbook, I hope!

Yes, I have finished writing The Quickstart Guide to Project Management – it took a while, it’s 300 pages, 100,000 words, and it really does tell you everything you need to know. There are 9 ways in which it is different to all the other textbooks ever written on the subject – I will list them in a separate post soon.

ProjectManagement Cover

Meanwhile, here are the contents:

Project Management QSG TOC
Screenshot 2021 08 07 at 18.42.13 1

This is the index for my book – no stone is left unturned!

1:4:1 method, 120–123

10 percent method, 119, 121

A

Abandoning of project, 248

Accountability, 295–296

Accounting, 222, 273

Accrual accounting, 222

ACP. See Agile Certified Practitioner

Actionable tasks, 70

Activities

critical path method, 94, 97, 98f

work packages versus, 262

Activity on arrow, 96

Activity on node, 94

Adamiecki, Karol, 140

ADM. See Arrow diagramming method

Agile

advantages of, 38–39

characteristics of, 40f–41f

for creative processes, 39

customer involvement, 39–40

definition of, 36

disadvantages of, 39–40

environments best suited to, 320

lack of plan with, 39

PMBOK Lite versus, 36

PMBOK versus, 35–36, 40f–41f

popularity of, 37–38

PRINCE2 versus, 35, 40f–41f

principles of, 36–38

qualifications for, 320

scrum in, 36

software development project use of, 37

success of, 38

terms for, 22f

values of, 36

waterfall, 25

Agile Certified Practitioner, 320

Agile Manifesto, 35–36

Agreements

in project brief, 57

in writing, 55–56

Andretti, Mario, 105

APM. See Association for Project Management

Approval levels

business case, 59–61

description of, 56

project brief, 57–59

project initiation document, 61–63

schematic diagram of, 57f

Approval route, 309

Arrow diagramming method, 96

Assertiveness, 53–54, 135

Association for Project Management

description of, 23, 319

history of, 25

purpose of, 24

B

Bad-news meeting, 53

Baifore, Bonnie, 320

Basecamp, 42

Behind-schedule projects, 247–248, 273

Bentley, Colin, 201

Best-case scenario, 18, 269–270

Bottlenecks, 184f, 191, 196–198

Bottom-up planning, 79–80

Brainstorm

of risk, 202

of tasks, 68–70, 74–75, 75f, 87

Breaking down tasks, 76, 78–79, 84, 133

Budget

increasing of, 132–134

overbudget projects, 221, 226f, 226–227, 249

in work package, 262

Burke, Rory, 18

Business

processes in, 16

project manager capability, 254

projects in, 16

risk planning for, 203f

Business case, 59–61, 255

Buy-in, of team, 69, 87, 150

C

CAPM. See Certified Associate in Project Management

Careers, 313–320

Cash accounting, 222

CCTA. See Central Computer and Telecommunications Agency

Central Computer and Telecommunications Agency, 29

Certified Associate in Project Management, 318–319

Change(s)

Agile and, 36

capability for, 11

challenges of, 14

documenting of, 80

Kübler-Ross Change Curve, 292–293, 293f

projects as cause of, 16, 21, 292

resistance to, 292

scope creep, 80

stakeholder approval of, 247

written agreements and, 55

Change request forms, 80, 246–247, 308–309

Churchill, Winston, 21

Cimmarrusti, Greg, 214

Clark, Wallace, 139

Coaching, 294

Collaboration, 37

Color-when-complete, 214–215

Colored-in Gantt chart, 18, 213, 216, 272–274, 284, 307

Commitments, in first kick-off meeting, 52

Communication

Gantt chart for, 141–142, 142f

methods of, 277–281

with people, 277–281

risk exposure, 205–208

software platforms for, 42

with stakeholders, 217–218

with team, 277–281

Communication meetings, 281

Communications plan, 217–218, 278, 309

Conditional formatting, 154, 154f

Contingency

1:4:1 method for, 120–123

10 percent method for, 119, 119f, 121

calculating of, 117–123

critical path addition of, 121–123, 122f, 129

description of, 108, 110

half the difference method for, 117–119, 118f

removal of, 136

speeding up plan by removal of, 136

success rates with, 124

Cost(s). See also Money

allocation of, 223

in business case, 60

Excel for monitoring, 151

forecasting of. See Cost forecasting

future, 233–234

Gantt chart addition of, 167–168, 168f

as key driver, 50, 133–134

overspending, 221

in plan, 308

time versus, 51

Cost forecasting

cost performance index, 235–236, 241

monthly monitoring form, 240–241

optimist view of, 233–234

pessimist view of, 233–234

schedule performance index, 237–241

Cost monitoring

data for, 222–223

delegation of, 286

progress monitoring and, 223–224, 273

Cost performance

description of, 224

disaster scenario, 225f, 225–226

good scenario, 230, 230f

over budget scenario, 226f, 226–227

slightly over budget scenario, 227–228, 228f

spot on scenario, 228–229, 229f

very good scenario, 231f, 231–232

Cost performance index, 235–236, 241, 244

Covey, Stephen, 48

CPI. See Cost performance index

Crash the plan

contingency in, 136. See also Contingency

critical path affected by, 131–132

definition of, 130

delegation of, 286

giving up on, 134

success in, 135–136

tasks, 130–135

time savings from, 132

Creep

project, 228

scope, 80

Critical chain project management, 22f

Critical path

benefits of using, 115–116

complexity of, 114

contingency added to, 121–123, 122f, 129. See also Contingency

crash the plan effects on, 131–132

crashing of tasks on, 130–135

creating of, 111–116

definition of, 27, 88, 111

examples of, 112f–115f

Gantt chart and, 148, 169–170, 170f

two, 116

Critical path analysis. See Critical path method

Critical path method

activities focus of, 94, 97, 98f

advantages of, 97–100, 102

author’s preference for, reasons for, 102

business project diagramming with, 95f, 95–96

dependencies in, 99, 99f

description of, 88

events added to diagrams in, 100, 101f, 102

history of, 94

overview of, 95

project evaluation review technique versus, 91–93, 94f, 97–99, 102, 102f

rectangle activity boxes in, 103, 103f

shapes used in, 102, 102f

Critical path tasks

on Gantt chart, 152, 152f, 155f, 155–156

risk identification and, 202

Critical tasks, 111–112

CRM. See Customer relationship management

Crystal Clear, 35–36

Cube, resources, 190f, 190–191

Customer(s). See also Stakeholders

in Agile, 39–40

assertiveness by, 54

changes by, 244–245

expectations of, 46–47, 136

introduction to team, 289

key drivers of, 50–53

in PMBOK, 39

project evaluation review technique preference of, 100

Customer relationship management, 14

Customer satisfaction, 36

D

Dates

on Gantt chart, 161–162, 162f

list of, 18, 271

Davis, Gordon, 23

Decision making

project brief in, 57

by project manager, 296

Delegation of tasks, 283f, 285–288, 301

Deliverable-based work breakdown structure, 70–72

Deliverables, 97

DeMarco, Tom, 298

Dependencies

in critical path method, 99, 99f

in project evaluation review technique, 100f

Dependency chart, 91

Detailing of task list, 75–79, 77f

Diagrams. See Network diagrams

Downward planning, 263

Drucker, Peter, 282

DSDM. See Dynamic systems development method

DuPont, 94

Dynamic systems development method, 35–36

E

Earned value analysis, 231

Einstein, Albert, 69

Elapsed time, 109–110

Endowment effect, 49, 69

Engman, E. A. “Ned,” 23

Escalation rules, 310

Estimates/estimations

average used to create, 105–108

bending of, 135

contingency in. See Contingency

delegation of, 286

errors in, 107

of money, 105, 108, 110–111

smart, 108–110

of time, 105, 108–110

EVA. See Earned value analysis

Events

in critical path method, 100, 101f, 102

on Gantt chart, 156, 156f

in project evaluation review technique, 96–97, 98f, 101

Excel

cost monitoring uses of, 151

description of, 23, 43

disadvantages of, 151

resource planning uses of, 151

Excel, for Gantt chart

busy times, 162, 163f–164f

conditional formatting, 154, 154f

costs, 167–168, 168f

critical path tasks, 155f, 155–156

dates, 161f, 161–162

events, 156, 156f

floating tasks, 152, 152f, 154–160, 155f, 157f–158f

load graph, 165, 166f

money, 167–168, 168f

names, 161–162, 163f

people added to tasks, 162, 163f

Post-its and, 160

project duration, 153, 153f

running order, 151, 151f

setting up, 151–158

tasks, 152, 152f

time, 154, 164–167, 165f–167f

workload calculations, 164, 165f

Expectations, 46–47, 136

Expert, 73–75, 75f

Extreme Programming, 35

F

Face-to-face interactions, 37

Failure, 118, 124

FDD. See Feature-driven development

Feature-driven development, 36

Feedback, 294

Fichtner, Cornelius, 277

Fifth Discipline, The, 297

Financial management, 146–147

First kick-off meeting

commitments made in, 52

key drivers established in, 50–52

stakeholders in, 48–50, 269

Five Whys, 297f, 298

Float

complications of, 158–160

definition of, 88, 157

floaters that share, 158–159

Floating tasks

delaying of, 182–183

description of, 131

float sharing by, 158–159

on Gantt chart, 152, 152f, 154–160, 155f, 157f–160f, 170–172, 181

gaps after, 182

hanging off other floating tasks, 159f, 159–160

mistakes with, 160

money and, 182

moving of, for resource shortfalls, 180–183, 181f, 187

overlapping of, 172

Flow diagrams, 89f–90f, 89–91

Ford, Henry, 243

Forecasting

of costs. See Cost forecasting

of project completion, 238–239

Future, vision of, 292–293

G

Gallagher, Susan C., 23

Gantt, Henry, 140

Gantt chart

accountability uses of, 142

advantages of, 27

benefits of, 140–147, 213

busy times, 162, 163f–164f

color-when-complete, 214–215

colored-in, 18, 213, 216, 272–274, 284, 307

coloring of, 214–217, 216f–217f

communication uses of, 141–142, 142f

conditional formatting of, 154, 154f

costs added to, 167–168, 168f

creation of, 147–169, 194

critical path and, 148, 169–170, 170f

critical path tasks added to, 152, 152f, 155f, 155–156

as cube, 190

dates added to, 161–162, 162f

definition of, 2, 140

delegation of, 283, 286

in disaster scenario, 225f, 225–226

events added to, 156, 156f

example of, 140, 142f

Excel for creating. See Excel, for Gantt chart

financial management uses of, 146–147

float complications, 158–160

floating tasks added to, 152, 152f, 154–158, 155f, 157f–160f, 170–172, 181

in good scenario, 230, 230f

history of, 25, 140

how to use, 147

for large projects, 259–261

linearity issues, 172f, 173

load graph, 165, 166f

messiness of, 171, 171f

Microsoft Project for creating, 148–151

money added to, 167–168, 168f

names added to, 161–162, 163f

neatness of, 171, 171f

nonlinear spend on, 227

one big task on, 171–172, 172f

in over budget scenario, 226f, 226–227

overlap on, 172–173, 173f

parallel issues, 173–174, 174f

people added to tasks, 162, 163f

pitfalls to avoid, 169–174

plan on, 278–279, 295, 307

Post-its for creating, 149, 156, 169–170

progress monitoring uses of, 144–146, 145f, 214–217, 224, 232

project duration added to, 153, 153f

proportional coloring of, 214–215

resource planning uses of, 143f, 143–144, 178

review use of, 254

roles and responsibilities on, 142

as sales tool, 141

simple, 140f

in slightly over budget scenario, 227–228, 228f

in software platform, 43

“spend profile,” 168

spend profile predictions using, 146–147

in spot on scenario, 229, 229f

stories versus, 18, 272–273

for sub-projects, 261

tasks on, 140, 144, 171–172, 172f, 295

time added to, 164–167, 165f–167f

unspecified overlap on, 172–173, 173f

vertical lines not added to indicate floating task constraints, 170–171

in very good scenario, 231f, 231–232

when to create, 147–148

workload calculations, 164, 165f

Gantt of Gantts

benefits of, 191, 193

bottleneck management using, 196–198

creating of, 194f–195f, 194–196

description of, 144–145, 272

example of, 195f, 196–197, 197f

guessing and, 196

illustration of, 145f, 192f

rough, 309

Goethe, 16

Goldratt, Eliyahu M., 303

Granularity, 75–79, 77f, 287

“Grip,” 288–289

Gumz, Joy, 12

H

Half the difference method, 117–119, 118f

Heisenberg, Werner, 74

Hours worked, 167

House, as project example

breaking down tasks for, 79

deliverable-based work breakdown structure for, 70–72

ongoing tasks for, 78

phase-based work breakdown structure for, 71–72

I

Ideal plan, 307–309

If-statements, 89–90

“I’ll try,” 18, 269

Industrial Revolution, 24

Information systems, 29

Investment assessment, in business case, 60

Iron triangle. See also Cost(s); Quality; Time

description of, 46–48, 50, 105

trades between elements in, 53

IT. See Information systems

J

Jenett, Eric, 23

K

Kanban, 36

Kelley, James E., 94

Key drivers

cost as, 50, 133–134. See also Cost(s); Money

description of, 50–53

money as, 133–134, 207. See also Cost(s); Money

quality as, 50, 134–135. See also Quality

time as, 50–52, 132–133, 184. See also Time

Kick-off meetings

agreements and outcomes in writing after, 55–56

description of, 47–48

first. See First kick-off meeting

second, 53–55, 135, 141–142, 207

with team, 299

Kübler-Ross Change Curve, 292–293, 293f

L

Large projects

Agile disadvantages for, 39

brainstorming of tasks for, 75

Gantt chart for, 259–261

planning of, 261–264, 309–310

sub-projects from, 260–261

work package, 261–263

Lean, 22f, 36

Learning options, 320

Lincoln, Abraham, 28

Line manager, 298

Linear projects

description of, 85f, 85–86, 149, 173

schedule performance index for, 237f, 237–238

Linear running order, 85f, 85–87

Linear spend rate, 238

LinkedIn Learning, 320

Listening, 278

Loops, in risk planning, 206–208

Luccock, H.E., 301

M

Manager. See Project manager

Managing Successful Programmes, 32

Manifesto for Agile Software Development, 35–36

Mantel, Samuel, 313

“Maybe,” 18, 52, 54, 269

Meetings

communication, 281

kick-off. See Kick-off meetings

problem-solving, 280–281

progress, 280–281

team, 279–280

Meredith, Jack, 313

Methodologies. See also specific methodology

list of, 22f

overview of, 21–23

purpose of, 26

Meyer, D., 111

Microsoft Excel. See Excel

Microsoft Office, 150

Microsoft Project, 144, 148–151

Minimum viable product, 36–38

Mission-critical tasks, 112

Mistake(s)

best-case scenario as, 18, 269–270

dates list as, 18, 271

floating tasks, 160

“I’ll try” as, 18, 269

list of, 18–19, 268–275

“maybe” as, 18, 52, 54, 269

not planning resources for all projects as, 18, 271–272

not reviewing as, 274–275

plan kept in your head as, 18, 268–269

positive response to, 293

rescheduling too late as, 19, 274

review of, 252

task lists as, 18, 271

team not involved enough as, 18, 270–271

underspending as ok as, 18, 273

Modification of plan. See Plan modification

Moltke, Helmuth von, 28

Monday.com, 42

Money. See also Cost(s)

asking for more, 245–246, 249

estimates of, 105, 108, 110–111

floating tasks and, 182

Gantt chart addition of, 167–168, 168f

as key driver, 133–134, 207

for overbudget projects, 249

sources of, 308

Monitoring

of costs. See Cost monitoring

of progress. See Progress monitoring

of team work, 288–289

Monthly monitoring form, 240–241

Monthly reports, 308

More, Thomas, 49

Motivation

Agile and, 37–38

of team, 289–291

MSP. See Managing Successful Programmes

Multiple projects

Gantt of Gantts for. See Gantt of Gantts

resource management for, 188–189

Murphy’s law, 202

MVP. See Minimum viable product

N

Negative feedback, 294

Network diagrams

advantages of, 88

communication uses of, 278–279

critical path method for creating. See Critical path method

definition of, 83–84

dependency chart, 91

flow diagrams versus, 89f–90f, 89–91

Post-its as, 83–88, 139

precedence diagram, 91

project evaluation review technique for creating. See Project evaluation review technique

tasks on, 139

time as focus of, 139

Nonlinear project, 239f

Nonlinear spend, 227

Nonlinear spend rate, 238

O

Objectives, 48–49

Ongoing, tasks as, 78–79

Optimist, 233–234, 237, 240

Options appraisal, 307

Outcomes, 37, 55–56, 298

Overbudget projects, 226f, 226–227, 249

Overestimating, 61

Overlapping

of tasks, 76–78, 133–134, 139, 172, 186, 186f, 248

unspecified, on Gantt chart, 172–173, 173f

Overspending, 221

Overspent, 146, 227, 229, 234

P

Parallel project, 85f, 85–87, 149, 174

Parallel running order, 85f, 85–87

Past projects, 202

PBS. See Product breakdown structure

PDM. See Precedence diagram method

People. See also Team

coaching of, 294

communication with, 277–281

delegating tasks to, 283f, 285–288

Gantt chart, 162, 163f

meetings with, 279–281

motivating of, 289–291

praising and thanking of, 290–291

as project constraints, 272

as resource, 178–179, 181

stretching of, 301

Personal calendar, 190, 197

PERT. See Project evaluation review technique

Pessimism/pessimist, 54, 233–234, 238, 240

PFQ. See Project Fundamentals Qualification

Phase-based work breakdown structure, 71–72

PID. See Project initiation document

PINO, 34

Plan. See also Planning

assumptions in, 308

bare minimum elements of, 307

benefits of, 19, 213

confidence in, 54

cover all bases in, 309–310

crashing of. See Crash the plan

deal-breakers in, 308

elements of, 306–310

exclusions from, 308

on Gantt chart, 278–279, 295

in head, 18, 268–269

ideal, 307–309

importance of, 18

parallel, 85–87, 86f

request for, 304–305

second kick-off meeting after, 53–54

showing of, 303–305

speeding up, 136

tasks in. See Task(s); Task list

writing down of, 268–269

Plan modification

asking for more money than you need, 245–246

for behind-schedule projects, 247–248

change request forms, 246–247, 308–309

delegation of, 286

description of, 243–244

documenting of, 246

five golden rules for, 244–247

frequency of, 244

at last minute, 244–245

for overbudget projects, 249

for running late, 247–248

stakeholder request for, 246

team involvement in, 247

timing of, 244

Planning. See also Plan

bottom-up, 79–80

large projects, 261–264, 309–310

linear, 85f, 85–87

loops in, 206–208

parallel, 85–87, 86f

by project manager, 284

resources. See Resource planning

risk. See Risk planning

sharing of, 284

strength from, 53, 135, 207

team involvement in, 282, 290

top-down, 79–80, 264

upward, 263–264

PMBOK

advantages of, 26–27

Agile versus, 35–36, 40f–41f

“body of knowledge,” 24

characteristics of, 40f–41f

client time minimization benefits of, 27

confusions regarding, 25–26

contingency, 29

customer involvement, 39

dependencies accounted for by, 27

disadvantages of, 28–29

editions of, 24

history of, 24

inflexibility of, 28, 35

PRINCE2 versus, 34, 40f–41f

task lists and, 28–29

as time-consuming, 28

tools included in, 22f

PMBOK Lite

advantages of, 26–27

Agile versus, 36

definition of, 26

indications for, 41f–42f

planning in, 34

when to use, 41f–42f

PMI. See Project Management Institute

PMO. See Project management office

PMP. See Project Management Professional

Positivity, 293–294

Post-its

critical path created using, 114–115

Gantt chart created using, 149, 156, 169–170

network diagram created from, 83–88, 139

running order created using, 83–88, 150, 151f, 170, 179

team participation with, 87, 150

Post-project review, 253–254, 309

PPQ. See Project Professional Qualification

Precedence diagram, 91

Precedence diagram method, 94

Premises, 135

PRINCE, 29

PRINCE2

advantages of, 32–33

Agile versus, 35, 40f–41f

bureaucratic nature of, 34

characteristics of, 40f–41f

components of, 30f, 30–32

definition of, 29–30

disadvantages of, 33–35

expensiveness of, 34

indications for, 41f–42f

inflexibility of, 34–35

ownership of, 30

PMBOK versus, 34, 40f–41f

popularity of, 30

principles of, 30–31

processes of, 31–32

project managers and, 35

for public-sector projects, 33

roles and responsibilities in, 33

themes of, 31

three-level approval technique of, 56–62, 57f

time requirements for, 34

when to use, 41f–42f

PRINCE2 Foundation, 319–320

PRINCE2 Practitioner, 319–320

Problem-solving meeting, 280–281

Process(es)

in businesses, 16

continuum of, 15f

definition of, 15

moving as, 15

in PMBOK, 36

in PMBOK Lite, 36

of PRINCE2, 31–32

project versus, 12f, 13, 15–16

Product breakdown structure, 97

Progress meetings, 280–281

Progress monitoring

communicating to stakeholders as, 217–218

cost monitoring and, 223–224, 273

delegation of, 286

Gantt chart for, 144–146, 145f, 213–217, 224, 232

PMBOK’s benefit for, 27

Progress visibility, 310

Project(s)

abandoning of, 248

agreements and outcomes in writing, 55–56

assessment of, 52–53

behind-schedule, 247–248, 273

benefit delivered by, 16, 255

in businesses, 16

change from, 16, 21, 292

characteristics of, 12–16

continuum of, 15f

deadline for, 13

defining/definition of, 14, 18, 45–64, 135, 285, 310

details of, 59

duration of. See Project duration

ending of, 13

everyday examples of, 11, 14

finish line for, 13

justification for, 307

large. See Large projects

life span of, 13

linear. See Linear projects

for making something new, 14, 67

multiple. See Multiple projects

new house as, 14

novelty of, 16

objectives for, 48–49, 59, 67, 260

as one-offs, 314

overbudget, 226f, 226–227, 249

parallel, 85f, 85–87, 149, 174

prioritizing of, 191

process versus, 12f, 13, 15–16

quality of, 47

resource-limited, 188

running late, 247–248, 273

scope of, 47

size of, 310

source of, 45

time-limited, 188

tradeoffs in, 47f

variety in, 13–14

Project approach, 59

Project brief

business case versus, 60

description of, 57–59

in plan, 307

Project control form, 309

Project creep, 228

Project duration

extending of, for resource shortfalls, 184–185, 185f

forecasting of, 239

on Gantt chart, 153, 153f

Project evaluation review technique

advantages of, 100–101

business project diagramming with, 96f, 96–97

critical path method versus, 91–93, 94f, 97–99, 101–102, 102f

customer preference for, 100

dependencies in, 100f

description of, 88

events focus of, 96–97, 98f, 101

history of, 96

shapes used in, 102, 102f

time estimations used by, 100

Project Fundamentals Qualification, 319

Project idea, 57–58

Project initiation document, 61–63, 307–308

Project management

12 steps of, 2–6, 323–324. See also specific step

advantages of, 314

capability for, 19

careers in, 313–320

Certified Associate in Project Management, 318–319

demand for, 314

description of, 267

disadvantages of, 314–315

float in, 88

getting started, 315–317

goal of, 26

history of, 24f

importance of, 12

informal approach to, 23–24

methodologies of. See Methodologies

mistakes in. See Mistake(s)

need for, 17–18

qualifications in, 317–320

stress associated with, 315

success of, 303

as transferable skill, 12, 19, 314

twentieth-century emergence of, 24

variety in, 13, 314

Project Management Body of Knowledge, A Guide to. See PMBOK

Project Management Institute

A Guide to the Project Management Body of Knowledge. See PMBOK

Agile findings from, 37–38

Certified Associate in Project Management, 318–319

description of, 23

founding of, 24–25

membership of, 23

Project Management Professional certification from, 317–328

purpose of, 24

Project management knowledge, 24f

Project management office, 74

Project management process

delegation of, 285–286

PMBOK as. See PMBOK

Project Management Professional, 317–318

Project Management Simplified, 2

Project management test, 17, 17f

Project manager

accountability of, 295–296

assertiveness of, 53–54, 135

commitments by, 52

communication by, 277–281

control by, 282–289

decision making by, 296

delegating tasks to others by, 283f, 285–288

detail obsession by, 54

expectations management by, 136

first kick-off meeting by, 48–52

“I’ll try” by, 18, 269

interviewing of, 316–317

“maybe” by, 18, 52, 54, 269

micromanaging of, 305

motivation by, 289–291

as optimist, 233–234, 237, 240

pessimism by, 54, 233–234, 240

positivity of, 293–294

PRINCE2 and, 35

questions to ask, 305–306

request for plan from, 304–305

roles and responsibilities of, 47, 49, 54, 213

second kick-off meeting by, 53–55

skills of, 281

title of, 313

Project owner. See also Customer(s)

expectations of, 46–47, 136

key drivers of, 50–53

Project plan. See Plan

Project Professional Qualification, 319

Project Resource Organization Management and Planning Techniques. See PROMPT II

Project team. See Team

PRojects IN Controlled Environments. See PRINCE2

PROMPT II, 29

PROMPT II IN the CCTA Environment. See PRINCE

Proportional coloring, of Gantt chart, 214–215

Public-sector projects, 33

Q

Qualifications

for Agile, 320

project management, 317–320

Quality

as key driver, 50, 134–135

reducing of, 133–134, 187, 187f, 247–248

time versus, 51

R

RAD. See Rapid application development

Rapid application development, 35

Reflection, Agile and, 37

Reiss, Geoff, 46, 245

Remington Rand, 94

Rescheduling, 19, 274

Resource(s)

bottlenecks, 184f, 191, 196–198

increasing of, 183–184, 247

internal, 184

people as, 178–179, 181

in plan, 308

shortfalls in. See Resource shortfalls

Resource-limited projects, 188

Resource planning

case study of, 177–178

compromises in, 179

delegation of, 286

Excel for, 151

Gantt chart for, 143f, 143–144, 178

levels of, 178–179

mistakes in, 18, 271–272

for multiple projects, 188–189

people as resource, 178–179

PMBOK’s benefit for, 27

Resource shortfalls

floating task movement for, 180–183, 181f, 187

more resources for, 183–184, 247

moving other projects for, 187–188

overlapping of tasks for, 186, 186f

project duration extension for, 184–185, 185f

quality reductions for, 187, 187f

splitting of tasks for, 185–186, 186f

Resources cube, 190f, 190–191

Review

avoiding of, reasons for, 251–253, 274

delegation of, 286

Gantt chart for, 254

importance of, 19

lack of review as mistake, 274–275

lack of time for, 251

of mistakes, 252

performing of, 253–254

in plan, 307

PMBOK’s benefit for, 27

post-project, 253–254, 309

questions to ask, 253

success in, 254

Risk

in business case, 60

identification of, 202–204

mitigation of, 204–205

from parallel running order of tasks, 86

in plan, 308

reluctance to engage with, 201

in work package, 263

Risk assessment, 202–204, 203f

Risk exposure

communication of, 205–208

description of, 202

identification of, 205–208

Risk planning

benefits of, 201

loops in, 206–208

Rose, Doug, 320

Running late on project, 247–248, 273

Running order, of tasks

benefits of, 88

delegation of, 296

description of, 83

linear, 85f, 85–86

network diagrams for. See Network diagrams

parallel, 85f, 85–87

Post-its for setting, 83–88, 150, 151f, 170, 179

S

Sayles, L.R., 295

Schedule performance index, 237–241, 244

Scope

as key driver, 51

quality and, 133

reducing of, 247–248

Scope creep, 80

Scrum, 36

ScrumBan, 36

Seagull management, 294

Second kick-off meeting, 53–55, 135, 141–142, 207

Self-managing teams, 36

Self-organizing teams, 37

Senge, Peter, 297

Sharp, Peter Hendrick, 14

Shaw, George Bernard, 278

Simplicity, of Agile, 37

Six Sigma, 22f

Smart estimates, 108–110

Snyder, James, 23

Software

Gantt chart created using, 148–149

platforms for, 42–43

Software development projects, 37

Spending, 308

Spending profile, 224

SPI. See Schedule performance index

Splitting of tasks, 185–186, 186f

Sprint, 36

Stakeholders

approval levels. See Approval levels

bad-news meeting with, 53

best-case scenario for, 269–270

changes by, 56

communicating to, 217–218

communications plan, 278

decision-making communication with, 218

first kick-off meeting with, 48, 269

impatience of, 269

modification of plan by, 246

objectives of, 48–49

plan approval from, 207

project manager’s interactions with, 48–50

roles and responsibilities of, 54–55

second kick-off meeting with, 53–55

written agreements with, 56

Standard deviation, 118

Stories, colored-in Gantt chart versus, 18, 272–273

Stress, 315

Stretching others, 301

Sub-projects, 260–261

Surowiecki, James, 68

Sustainable development, 37

System thinking, 297–298

T

“Taking the monkey,” 296

Task(s)

actionable, 70

assuming of, 296

brainstorming of, 68–70, 74–75, 75f, 87

breaking down, 76, 78–79, 84, 133

crashing of, 130–135

critical, 111–112

critical path. See Critical path tasks

delaying of, 182–183

delegation of, 283f, 285–288

detailing of, 75–79, 77f

expert’s involvement with, 73–75, 75f

floating. See Floating tasks

on Gantt chart, 140, 144, 171–172, 172f

maximum number of, 84

mission-critical, 112

on network diagrams, 139

number of, 78–79, 84, 259

as ongoing, 78–79

ordering of, 183

overlapping of, 76–78, 133–134, 139, 172, 186, 186f, 248

past projects used to create, 74

prioritization of, 263

running order of. See Running order, of tasks

splitting of, 185–186, 186f

too big, 76

work breakdown structure for capturing. See Work breakdown structure

Task list

brainstorm for, 68–70, 74–75, 75f

completeness of, 68–75, 75f

delegating of, 285

description of, 28–29

detailing of, 75–79, 77f

expert’s involvement, 73–75, 75f

granularity of, 75–79, 77f, 287

as mistake, 18, 271

past projects used to create, 74

work breakdown structure for. See Work breakdown structure

Team. See also People

brainstorming with, 68–70, 87

buy-in of, 69, 87, 150

coaching of, 294

customer introduced to, 289

delegating tasks to, 283f, 285–288, 301

involvement of, 18, 270–271, 290

kick-off meeting with, 299

lack of involvement as mistake, 18, 270–271

line manager of, 298

meetings with, 279–280

members of, 298–300, 299f

monitoring of work by, 288–289

motivating of, 289–291

network diagram benefits for building, 88

personalities on, 299f, 299–300

plan modification participation by, 247

planning involvement of, 282, 290

positive approach with, 293–294

Post-it note diagram participation by, 87, 150

praising and thanking of, 290–291

safety of, 290

stretching others on, 301

Team meetings, 279–280

TeamGantt, 144

Thought experiment, 69

Time

asking for more, 264

cost versus, 51

crash the plan effects on, 132

elapsed, 109–110, 167

estimates of, 105, 108–110

Gantt chart addition of, 164–167, 165f–167f

hours worked, 167

as key driver, 50–52, 132–133, 184

network diagram’s focus on, 139

project evaluation review technique estimations of, 100

quality versus, 51

Time-critical path, 111

Time-limited projects, 188

Time worked, 109–110, 167

Timescales, 60

Top-down planning, 79–80, 264

Trello, 42

U

Udemy, 320

Underestimating, 61

Underspent/underspending, 18, 146, 234, 273

Unified process, 35

UP. See Unified process

Upward planning, 263–264

US Navy Special Projects Office, 96

V

Vision of future, 292–293

Volatile, uncertain, complex, and ambiguous. See VUCA

Volunteering, 316

VUCA, 11

W

Waitley, Denis, 11

Walker, Morgan R., 94

Walsh, Basil S., 45

Waterfall, 25

WBS. See Work breakdown structure

“What-if experiments,” 149

Williams, Woody, 291

Wisdom of Crowds, The, 68

Work breakdown structure

characteristics of, 72–73

definition of, 69

deliverable-based, 70–72

description of, 69–70, 75f

phase-based, 71–72

timing of, 75

wording of, 73, 73f

work package on, 261–262

Work packages, 261–263

Wrike, 42

Written agreements, 55–56

X

XP (Extreme Programming), 35

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