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This is the easiest way to get all your required CPD for the year, while also having fun AND learning some useful stuff!
Ticking all the CPD boxes of
- Ethics
- Thinking
- Learning
- Technical
- Advocacy
- Negotiation
- Clients/People
- Communications
- Workload
- Business
You will learn about:
Ethics and the future of legal services
- Legal update
Optimising Quality Service and Price
- Understanding the true cost of quality
- Introduction to Queue Theory – more interesting than it sounds!
- Exploring the relationship between Pricing, Volume and Profit
- Customer Service: the basics and the delight factor and how to achieve both
Efficiency and Productivity
- The Five options to get more done
- Negotiation in more detail – the top ten tactics
Getting the best from people
- Internal and external relationships
- Influencing strategies for different types of person
Other information:
- The day is co-hosted by Chris Croft and Nigel Smith (Managing Partner of Ellis Jones)
- Includes a particularly delicious homecooked hot free lunch from Viney’s catering.
- There are a number of cheap car parks near by. Very close to Poole railway station.
- Cost is £299 per person
- Book your place my emailing chris@chriscrofttraining.co.uk
- Don’t miss it – there won’t be another one till the Autumn!
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