Get better at persuading others to accept your product, service, or ideas. This involves building relationships with them, understanding their needs, prescribing the best solution for them, and handling objections successfully.

Tracks included in Selling & Influencing  (click on selected tracks to hear samples)

• Selling is important! And it’s just a process…
• Four reasons to listen to this CD
• Four types of people
• The old sales process
• Being liked
• The customer’s biggest fear
• The new sales process
• Rapport – judging by appearances
• Interesting carpet
• Dead fish
• Names
• Admire and comment
• Your opening question
• The questioning funnel
• Preparation
• Probe and disturb
• Being a great listener
• The duck
• Get them to talk first
• Matching their speech
• Matching their body language
• NLP
• Matching exact words
• Reasons for buying
• Which means
• Price
• Handling Objections
• The Close
• Keeping the next action