Customer Care Archives - Chris Croft Training

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Customer Care (MP3 Audio)
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What is “Successful Trainers” all about?

You might have seen my adverts on YouTube, Linkedin or Facebook. After years of being asked "I'd … [Read More...]

Does improved customer service make you more profit?

Surely it does? But how much, and in what ways? To provide better service may cost you a bit … [Read More...]

Estate Agents’ activity and income calculator

How many viewings do you need per week in order to achieve your target income? And what is each … [Read More...]

How long will people have to wait?

I have made a queue calculator for you It's based on the formula that the length of queue will be … [Read More...]

Sales Activity Calculator

How much work do you need to do in order to make the money you want to make? And is there … [Read More...]

Should you raise your price even if you will lose some business?

This calculator will allow you to weigh up this important decision Check out the bottom half: … [Read More...]

Project Management course made an instant difference

Chris I just wanted to drop you a line to say what a great course it was on Monday. It was both practical and relevant which has allowed me to implement aspects of the training as soon as I got … [Read More...]

Presentation fears cured

This just came in from the Finance Director of an Engineering Company: Chris Many thanks for the presentation course last week. I did the analyst / investor … [Read More...]

Customer Care (MP3 Audio)