Receive a email from me every day for 10 days on Difficult People. After 10 days you’ll know a lot more about handling difficult people than you do at the moment!
We will identify the main types and give you new strategies every day so that you are ready for anything. The objective is to understand what’s going on, remain calm, and get the outcome that you want from any interaction that you may have, however difficult the other person may be.
Arrives in bite-size chunks each day, and builds up to a complete course that you then have for ever, and you can refer to it whenever you want.