Chris Croft Training

Management Training Designed to Make a Difference

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Pricing and losing customers

Most customers leave a supplier, and change to a new one, because of Perceived Indifference Very few customers change supplier because of price They were happy with your price the first time They are in your price range They may SAY it’s price so as not to cause offence or get dragged in   It’s […]

Why half of your customers should not be able to afford you!

I read somewhere that you should be losing half of your business on price, in other words you should set your price so that half of your potential customers won’t pay it.   Can this really be true?   Well, I just made this spreadsheet simulation and sure enough, the rule is correct!  if you […]

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Tip of the Month

Sent to you by e-mail every month, for ever, never repeats. Free. No advertising. Includes topics like these:

Time Management
Project Management
Customer Care
Assertiveness in Work and Life
Managing People
Negotiating
Presentation Skills
Selling Skills
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Upcoming Open Courses

  • 23rd Jan - Living An Amazing Life - Open Course – Poole – all welcome - cost just £40, to charity
  • 11th Feb - Handling Difficult People – Open Course – Poole – all welcome
  • 20th Feb - Presentation Skills – Open Course – Poole – 1 place left!
  • 12th Mar - Sales Skills – Open Course – Poole – all welcome
  • 23rd Apr - Project Management – Open Course – Poole – all welcome

Latest Blog Articles

2020 Business Resolutions

What would I recommend thinking about as we enter a new decade? Here are some thoughts:  - … [Read More...]

Management Vegetables – book on kindle, or paper – or a conference talk!

Is this you? Here are just some of the vegetables / fruits that you NEED to know … [Read More...]

Christmas present ideas for 2019

What to give other people? What to ask for yourself? Here we go....... Fun … [Read More...]

Agile principles

I've just been reading this … [Read More...]

pecha kucha

I really like the idea of these! You get 20 slides and each one is 20 seconds (you set powerpoint … [Read More...]

Testimonials

Adrian Hargreaves

Training videos don't come much better than this. Concise, crystal clear, high quality content and delivery.   - referring to Project Management in Under 8 … [Read More...]

Making a difference

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